Laura Calloway’s latest post on The Last Word led me to a terrific article from law practice management goddess Nancy Byerly-Jones in the current issue of Lawyers Weekly USA (Nancy writes a regularly-featured column for the publication). You’d have to have been living under a rock not to have heard of Nancy – perhaps the top law practice management consultant who ever existed (I’m serious!). Nancy founded the entire state bar Practice Management Advisor movement, among many other accomplishments. She’s also one of the very best speakers I’ve ever listened to – I learn both something substantive and also about presentation “best practices” every time I hear one of her sessions.

Anyway, Nancy’s latest column is online now here and is called “Common Traits of Successful Firms.” In her inimitable no-BS, common sense-driven style, Nancy offers advice that every lawyer (and every advisor of lawyers) will learn from. Two of my favorite excerpts are:

“Firm leaders understand the business of law and their decisions on behalf of the firm reflect this. They keep up with the latest resources and lead with an entrepreneurial spirit rather than one entrenched in traditions that no longer make sense in today’s law firm.”

“Client education and excellent service is seen as a top priority every minute of every day and not merely as a discussion topic at annual retreats.”

Read the rest of the article. In fact, read EVERYTHING Nancy writes – none better!

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